We’re Updating Our Financial System.
The Town of Renfrew is currently transitioning to a new financial software system to improve efficiency, accuracy, and service delivery.
What This Means for You:
- New Utility Account Numbers
All residents will receive updated utility billing account numbers.
Examples:- Old: 123456A → New: 000 123456.000
- Old: 123456B → New: 000 123456.001
- E-Billing Re-Registration Required – May 2026
Residents who receive e-bills will need to sign up again for both:- Water/Utility Bills
- Property Tax Bills
- PIN Required for Registration
When you receive your first Utility Bill and Tax Bill from the new system, you will find a unique PIN printed on each bill.- This PIN, along with your new account number, is required to set up your e-billing account.
New E-Commerce Link: https://icityonline.aspgov.com/Renfrew/Live
AND
- Online Banking Water/Utility Payments – May 2026
- You must update your account number to continue making online payments