Contact Us

Contact Us

General Inquires

Call Town Hall at 613-432-4848 from Monday to Friday between 8:00 a.m. and 4:00 p.m or email info@renfrew.ca

After Hours Public Works Emergency

For After-Hours Public Works Emergencies Please Call 613-432-6446. 

Please note this is an external answering and dispatch service for public works related emergencies only. Non-emergency requests will not be responded to outside of business hours. 

By-Law Enforcement

Contact by-law enforcement by calling 613-432-4848 or emailing bylaw@renfrew.ca. 

All calls to by-law enforcement are recorded and monitored, voicemails will be returned as soon as possible. 

Department Contact Information

Office of the CAO and Town Clerk

The Office of the CAO and Town Clerk is responsible for recording and maintaining records of all resolutions, decisions, by-laws and other proceedings of Council and Committees and overseeing a broad range of responsibilities related to the function of the Town of Renfrew including licensing, registrations and the general administration of the Town.

  • Chief Administrative Officer: Robert Tremblay
  • Town Clerk: Carolynn Errett
  • Communications & Engagement Coordinator: Hannah MacMillan

Library, Community & Recreation Services

The Library, Community & Recreation Services department is responsible for cultural and recreation programming in the Town of Renfrew. The department oversees community programs, outreach, partnerships, events, diversity, equity and inclusion, the myFM Centre Recreation Complex, Ma-te-Way Park, public skating, facility booking, sports fields, museums, community gardens and the Renfrew Public Library (governed by its Board).

  • Director of Library, Community & Recreation Services: Kelly Thompson
  • Recreation Operations Specialist: Shawn Eckford
  • Community Outreach and Program Specialist: Janyne Fraser
  • Programs Assistant: Carrie Cunningham
  • Booking Coordinator: Donna McWhirter
    • Email: DMcWhirter@renfrew.ca
    • Phone: 613-432-4848 ext. 701

Development, Environment & Infrastructure

The department of Development, Environment & Infrastructure is responsible for maintaining the Town of Renfrew's extensive road network, all planning and building related inquires and maintenance of Town owned land and facilities. Department responsibilities include winter and summer maintenance, roads, public works, stormwater management, sidewalks and active transportation, trails and multi-use pathways, streetscaping, trees, planning and building code, environmental services, water and wastewater, waste management and landfill, energy, engineering services and capital projects.

  • Director of Development, Environment & Infrastructure/Deputy CAO: Eric Withers
  • Manager of Environmental Services: Amanda Springer
  • Chief Building Official: Tom Webster
  • Planning & Building Coordinator: Ashlee Rathwell
  • Manager of Engineering & Asset Management: Andrea Bishop
  • Engineering Technician: Jennifer Cormier
  • Real Estate and Property Coordinator: Jacob Collins
  • Manager of Public Works: Gerard Hanniman

Finance & Client Services

The Finance & Client Services Department is responsible for managing the financial affairs of the Corporation of the Town of Renfrew and oversees all aspects of customer service. Department responsibilities include municipal taxation and billing, development charges, procurement, fees and charges, Service Renfrew including customer service, municipal budget, financial management, reserves, debt and investments.

Fire, Emergency & Protective Services

The department of Fire, Emergency & Protective Services is responsible for fire services, emergency management, by-law services, policing, licensing, crossing guards and community safety.

  • Fire Chief/Director of Fire, Emergency & Protective Services: Mike Guest
  • Protective Services Coordinator/CEMC: Lindsay Tinney